Products
On-Demand Education, CAPP Resources, and more
Surviving & Thriving - 5 Steps to Developing Your Workplace Resilience
Description:
Resilience is the ability to endure, recover and grow in the face of stress and...
That’s Not What I Meant - Addressing Email & Text Misunderstandings
Description:
In a world dominated by electronic communication, our message becomes dependent on...
Working Toward Equity - Discussing Diversity, Inclusion, & Microaggression
Description:
This session will examine systemic racism that is embedded as normal practice within...
Building the Team - Ordinary to Extraordinary
Description:
Leadership can be developed and projected throughout all levels of an organization....
At Your Service - A New Mindset for Enforcement
Description:
Parking enforcement is not a necessary evil but rather an essential service in the...
When the Old Script Doesn’t Work - Cust Exp & the NEXT Normal
Description:
As our organizations adjust to the ongoing challenges of a global pandemic, so too...
LPR for Frontline Personnel
Description:
Frontline personnel are the heart of successful operations and ensuring...
Flipping the Script on Customer Service
Description:
Understanding perceptions and reality when the shoe is on the other foot can be...
Innovations in Parking
Description:
Technologies in the parking industry are constantly evolving, offering us new and...
Happiness at Work, It’s a Decision
Description:
As parking and mobility professionals, we’re keenly aware of the challenging...
Concepts of Mobility
Description:
The rapid change and evolving use of mobility services and technology in the parking...
Bouncing Back From Adversity
Description:
Let’s face it: a career in parking and transportation comes with more than its...