On-Demand Education

Operational Measures that Produce a Positive CX & Drive Org Success Description: Customer expectations change over time. Value drivers evolve. Are your KPIs...
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The Parking Study is Done. Now What? Description: Many of us have found ourselves at the end of an extensive parking study process....
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Park That Phone! The Road to a New Brand Description: After a difficult PARCS equipment transition, the University of Cincinnati (UC)...
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A kiloWHAT? Mastering the Language of Electric Fueling When it comes to transportation, our brains naturally default to thinking in terms of miles and...
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Turn Panic into a Plan - Stories from Industry Leaders From collapses to car fires, fatalities, or even floods, catastrophic events can happen to anyone...
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Parking Work is Emotional Customer Service Work Offers 1 CAPP Point towards application or recertification. "I love my job, I need my job, I...
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A Portrait of El Paso Parking Using Geographic Information System Description:Cities are beginning to utilize technology as a tool to write the history of parking...
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Delivering the Goods - Making Sense of Commercial Access in Commercial Areas Post-COVID, the landscape of our streets has changed with new and emerging uses, challenges to the...
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Potential Impacts of City-Level Parking Cash-Out & Transit Benefit Ordinances The vast majority of employers provide their employees free parking at work, which encourages...
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If You Build It, Will They Charge? Planning for Successful EV Charging Everyone is talking about electric vehicle (EV) charging. Information on charging is as varied as...
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How Parking Fits with Transportation - Path to Greater Mobility in Nashville The City of Nashville is growing and attracting more investment than ever and is amid an important...
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Reimagining A Sustainable, Resilient Workforce for Curb Management Description: There is disruption occurring across cities relating to curbside management. Between...
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