Melinda M. Alonzo, PTMP
Executive Director, Customer Success/Campus Mobility
Get My Parking
Member
Original Join Date: 2021
Professional Bio
As Executive Director for Customer Success and Campus Mobility, I am tasked with leading customer growth and retention across Get My Parking’s Atlanta portfolio while helping build the company’s higher-education vertical—positioning GMP as a long-term digital mobility partner for complex institutions.
My career began with Ace Parking Management in Phoenix, AZ where I managed diverse operations across valet, garage, surface lot, and event environments for multiple clients. I then transitioned into higher education, spending many years at Arizona State University building and scaling a comprehensive campus mobility program across four unique campuses, in addition to satellite operations in Los Angeles and Washington, DC.
After retiring from ASU, I relocated to Atlanta to work with Georgia Tech. While my time there was brief, it reinforced a growing desire to focus more directly on technology’s ability to transform struggling operations at scale and significantly improve the customer experience across the mobility industry. That motivation led me to join Get My Parking, where I can now help clients and customers adopt frictionless, digital, and AI-driven solutions that modernize mobility programs and deliver measurable results.
With 30 years in parking and mobility operations, I bring an operator’s perspective to my newest role—focused on driving adoption, win-win outcomes, and long-term customer success.
My career began with Ace Parking Management in Phoenix, AZ where I managed diverse operations across valet, garage, surface lot, and event environments for multiple clients. I then transitioned into higher education, spending many years at Arizona State University building and scaling a comprehensive campus mobility program across four unique campuses, in addition to satellite operations in Los Angeles and Washington, DC.
After retiring from ASU, I relocated to Atlanta to work with Georgia Tech. While my time there was brief, it reinforced a growing desire to focus more directly on technology’s ability to transform struggling operations at scale and significantly improve the customer experience across the mobility industry. That motivation led me to join Get My Parking, where I can now help clients and customers adopt frictionless, digital, and AI-driven solutions that modernize mobility programs and deliver measurable results.
With 30 years in parking and mobility operations, I bring an operator’s perspective to my newest role—focused on driving adoption, win-win outcomes, and long-term customer success.
Division/Department
Customer Success - North America