Michell McCann

With over 17 years of experience in the parking industry, I have dedicated my career to driving revenue performance and excellence in service across healthcare systems and municipal government. My passion for healthcare has led me to oversee operations at three major hospitals in Michigan, two in Wisconsin, and four healthcare locations in Kentucky and Indiana.
I have successfully maintained financial controls, optimized business operations, and identified growth opportunities, resulting in improved profit margins. By achieving established KPIs through teamwork and a customer-focused approach, I have built enduring relationships with clients and the community, fostering long-term business growth.
Leading an employee base of over 90, in addition to Operations Managers and Supervisors, I enhance efficiency by conducting daily operational reviews. My participation in hospital safety meetings and administrative discussions further empowers our mission to optimize patient access and experiences. Through personalized performance goals and safety protocol implementation, I ensure a high-performing team committed to excellence in service delivery.