Understanding and Supporting Mental Health on the Frontline
Having an under-resourced workplace means we are called upon to do more with less. This brings about tremendous pressure to deliver the goods and services that customers, colleagues, and stakeholders depend on from us. Today’s customers have higher expectations of what we can or should provide them, which increases the need to understand and address our mental health.
This session will provide attendees with relevant and practical knowledge on how we approach the issue of mental health, why it is imperative to check in consistently, and what strategies can be employed to help address and mitigate issues that might negatively impact us both personally and professionally.
Learning Objectives:
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Explore ways to understand better and apply mental health concepts to benefit yourself and others.
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Discuss how to create a supportive environment both personally and professionally.
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Describe ways to practice daily self-care to impact your mental health positively.
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Presenters:
Julius Rhodes, SPHR, Founder and Principal, mpr group
Julius E. Rhodes, SPHR, is the Founder and Principal of the mpr group, a human resources and management professional services firm that he has operated continuously since 1994. Mr. Rhodes is the author of “BRAND: YOU: Personal Branding for Success in Life and Business” and “BRAND: YOU The Workbook”. He is a much sought-after keynote speaker, having presented nationally and internationally on a variety of topics related to HR, personal branding, diversity, equity and inclusion (DE&I), leadership development, wellness/well-being, and safety, among other topics.
Ryan Tempesco, CPS, Program Support Coordinator, Doors to Wellbeing National Consumer Technical Assistance Center
Ryan Tempesco, CPS, is currently the Program Support Coordinator for Doors to Wellbeing National Consumer Technical Assistance Center. He advocates for wellness and equal rights in his community and always brings optimism with him wherever he goes.
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