APO Site Reviewer Training - Renewal

Online, Instructor Led Training - November 2021

Thursday, November 4, 2021
2:00 PM - 3:30 PM (EDT)
7 Seats Remaining
7 Seats Remaining

Professional development isn’t a one-time thing; it should be a continuous part of your career. Make it a priority to assess and improve your skillset, and you’ll increase your value to your organization and enhance your future career prospects.

The Accredited Parking Organization (APO) program establishes a benchmark of the quality by which a parking management organization conducts its business and maintains its facilities and services. Site review is a required component for applicant organizations and must be completed by an IPMI-approved site reviewer who has successfully completed this training.
APO Site Reviewers are solely trained by IPMI to evaluate organizations pursuing accreditation under the program. This course will cover quality management and continuity of applying best practices to each site, determining evidence to satisfy the standard, and the role and ethical expectations of an APO Site Reviewer. Participants receive a copy of the APO Manual for Applicants and the matrix, a planning tool for implementation.

APO Site Reviewer training is offered as an instructor-led online class. The class covers the experience of what it is like to submit the application and accompanying evidence.

You must attend all sessions and pass the end of course assessment to become an APO Site Reviewer. Upon successful completion of the course, participants will be awarded a Certificate of Completion and qualified participants will be listed as trained site reviewers on the IPMI website. Due to the online interactive nature of this course, this course is limited to 14 attendees.

Who should attend?
Potential candidates for this training include consultants, suppliers, and commercial operators who provide professional services to parking organizations in all sectors, as well as professionals who own and operate parking facilities or departments.

Learning Objectives:

  • Evaluate what a standard is and the importance of the quality management of the third-party reviewer when on a site visit.
  • Explain the role of third-party reviewers, including communicating information regarding the final status of the application.
  • Illustrate satisfactory and unsatisfactory examples encountered during site visits by referencing criteria provided in the 13 content areas of the checklist.
  • Review ethics expected of a third party reviewer and ways to handle potentially questionable situations that could arise during a site visit.
  • Determine whether site-provided evidence items are applicable or not applicable to the application when determining a recommendation to award the APO designation.

This training offers 4 CAPP points toward application or your recertification.
For more information, contact professionaldevelopment@parking-mobility.org.


Rachel Yoka, CAPP, LEED AP BD+C, WELL AP - Vice President for Program Development, International Parking & Mobility Institute

Rachel serves as Vice President of Program Development for IPMI, leading the organization in the areas of in the areas of strategic partnerships, mobility, sustainability, technology, research, and data analytics. Rachel leads the APO program for IPMI, assisting Site Reviewers and APO applicants through the accreditation process. She served as editor for multiple publications, including a volume on sustainability and parking design entitled “Sustainable Parking Design and Management: A Practitioner’s Handbook” and the recent release of “A Guide to Parking,” a new textbook for the industry, and contributed as an author to the chapter addressing sustainability.  

7 Seats Remaining
7 Seats Remaining

For More Information:

Rachel E. Yoka, CAPP

Rachel E. Yoka, CAPP


Chief Strategy Officer , International Parking & Mobility Institute