Smarter Enforcement: Modernizing Operations for Today’s Parking and Mobility Landscape
Join Us for a Live Frontline Training
Program Description
Go behind the scenes and learn how operations utilize innovation, collaboration, and technology to transform enforcement and collections for a new era of urban mobility.
Learn how to modernize operations by integrating smart enforcement tools, developing custom verification software, and building strong partnerships to boost compliance, customer satisfaction, and efficiency. Explore how enforcement is evolving beyond ticketing to become a data-driven, service-oriented function built on transparency and accountability.
Through real-world case studies and live insights, discover actionable strategies to enhance dispatch and enforcement efficiency, bridge operational gaps through custom software, and reframe enforcement as a key component of holistic customer service. Engage in interactive Q&A to gain insights from the leaders behind this transformation.
Learning Objectives
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Understand how real-time data drives dispatch accuracy and enforcement efficiency.
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Learn how to design or source custom software tools to solve operational challenges.
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Reimagine enforcement as a customer-centric, service-focused strategy for modern mobility systems.
Certification Points
Offers 1 Certification Point toward PTMP Application and PTMP and PECP recertification requirements. Points are available to those who attend the entire 60-minute frontline training. Click here for more details.
Presented by
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Ravinder Bains Director, Client Services EasyPark Vancouver Ravinder Bains is the Director of Client Services at EasyPark, where he oversees marketing, business development, enforcement, and customer support programs generating $55M annually. Known for his strong business acumen and intuitive, customer-focused strategies, Ravinder champions innovative programs that optimize parking revenue while enhancing client and customer experiences. With a proven record in project management, contract negotiations, and service excellence, he is recognized as a results-driven leader shaping the future of parking management. |
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Nigel Bullers Chief Executive Officer EasyPark Vancouver Nigel Bullers is the CEO of EasyPark, where he has transformed a regional operator into a recognized leader in smart parking solutions. With over a decade of visionary leadership, he has championed innovations such as multi-app mobile payments, frictionless parking, and Canada’s first full EMV compliance. Respected for his foresight and customer-centric approach, Nigel has doubled EasyPark’s revenues while setting new industry standards for innovation, sustainability, and client value. |
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Aaron David Nuque, PECP Manager, Parking Enforcement Operations EasyPark Vancouver Aaron David Nuque is the Manager of Parking Enforcement Programs at EasyPark Vancouver, overseeing more than 75 patrollers, enforcement dispatch, and revenue programs generating over $10 million annually. With a B.A. in Law Enforcement, he blends security expertise with innovative program design, technology integration, and client relations. Recognized with awards including IPMI’s Professional Excellence in Leadership (2025), and is known for mentorship, operational excellence, and advancing the future of parking and mobility. |
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Policies and Access to On-demand Learning
During our educational programs, the use of any AI or note-taking tools is prohibited to ensure the security of the program.
You will receive an e-mail reminder prior to the event with link to the session. You will also receive access to the on-demand recording through a follow-up e-mail from our Learning Management System.
Questions? Email professionaldevelopment@parking-mobility.org.
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