Cross-Training that Transforms: Building High-Performing Parking Teams
Join us for a live frontline training on the power of cross-training.
Session Description:
What happens when everyone on your team knows more than just their own job? Less scrambling, stronger teamwork, and an operation that's ready for just about anything!
Cross-training isn't just about learning new tasks. It's about building confidence, discovering hidden talents, and creating a team that can step up when challenges arise. Join Shakira Rolle as she shares her proven approach to cross-training and reveals how developing skills across roles can improve communication, streamline operations, and keep your team moving forward.
Whether you work in public or private parking operations, discover practical ways to embrace new skills, support your coworkers, and help create a more flexible, capable, and connected team.
More skills. Stronger teams. Smoother operations. That's the power of cross-training!
Learning Objectives
1. Recognize the core components of an effective organizational cross‑training plan.
2. Identify measurable benefits of cross‑training across public and private parking settings.
3. Apply practical strategies to implement or enhance cross‑training within your own operation.
Certification Points
Offers 1 Certification Point toward PTMP Application and PTMP and PECP recertification requirements. Points are available to those who attend the entire 60-minute frontline training. Click here for more details.
Registration Rates:
- IPMI/Member: FREE
- Guest/Non-member: $35
- Interested in membership? Check out all the benefits for your entire staff. Contact us!
Presented by
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Shakira Rolle, Ed.D. Parking Administration Supervisor City of Tampa, FL A catalyst for operational excellence, Shakira Rolle, Ed.D., leads training and development for the City of Tampa’s Parking Division. With 28 years of leadership experience, she advances strategic cross-training and organizational growth. She formerly enhanced efficiency and service delivery as Sarasota County’s Civil and Criminal Court Manager. |
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Policies and Access to On-demand Learning
During our educational programs, the use of any AI or note-taking tools is prohibited to ensure the security of the program.
You will receive an e-mail reminder prior to the event with link to the session. You will also receive access to the on-demand recording through a follow-up e-mail from our eLearning Platform.
Questions? Email professionaldevelopment@parking-mobility.org.
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