2025 Leadership Summit

Register now at the early-bird rate for best pricing!


Tuesday, February 18, 2025
to Thursday, February 20, 2025
* Registration open until 2/20/25 at 12:00 AM (EST)
Register Now
* Registration open until 2/20/25 at 12:00 AM (EST)
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Join the leaders of parking, mobility, and transportation for two days of learning, networking, and career development. Take your seat among the brightest minds our industry has to offer and learn with the best.

IPMI Leadership Summits provide the parking, mobility, and transportation community with the skills they need to become effective and well-rounded leaders. These targeted, specifically crafted events offer high-level leadership content to educate and inspire your organization’s leaders to face our industry’s biggest challenges. Limited to 200 executive/senior-level attendees, Leadership Summits are designed for parking, transportation, and mobility trailblazers. It will deliver carefully curated, actionable content from the most cutting-edge educators.

Attendees will connect with parking, transportation, and mobility professionals from universities, airports, parking authorities, cities and municipalities, commercial operators, and technology/service providers nationwide, creating unparalleled peer-to-peer learning and networking opportunities. 

Attending leaders will learn from high-level speakers who come from both inside and outside of our industry. This well-rounded approach will cultivate parking- and mobility-specific learning, coupled with general best-practice business and operations training. 

Through education sessions, an “Ask the Experts” resource opportunity, professional networking, and some time for fun and games, the 2025 Leadership Summit will expand the capacity of our industry leaders, allowing them to perform in the dynamic leadership roles your organization needs to succeed.

Seats are limited; register now to reserve your place! 

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Registration Options

Credits Price
Early Bird Registration - IPMI Members
Registration Ends 12/11/24 at 11:59 PM EST
5.00 (Certification Point) $499.00

Tuesday, February 18, 2025

5:00 - 6:30 p.m.
 

Welcome Reception

This reception will kick off the Leadership Summit. Open to all Leadership Summit attendees and featuring complimentary beer, wine, and soft drinks, this is the perfect time to get acquainted with the other attendees and meet the IPMI Board of Directors.

Wednesday, February 19, 2025 

7:00 - 8:00 a.m.

 

Yoga on the Beach

9:00 - 10:00 a.m.

Opening Keynote: Crisis! Are you Ready?  

Presenter: Anthony Huey

Session Description: 

Don’t let 30 years of hard work get destroyed in 30 seconds. Somewhere within every organization, a crisis is waiting to happen. Maybe tomorrow, maybe next year, or even in five years. You can’t be sure what the crisis will be or when it will strike, but you can be sure that a crisis will put your organization’s hard-earned image and reputation up for grabs. The old adage perception is reality has never been truer than in today’s superficial, hyper-critical, and social media-driven world. This timely and highly entertaining keynote offers actionable keys to swaying internal and external perception during a negative event. 

Objectives: 

  • Arm yourself with a reputation-saving crisis response framework. 

  • Gain 10 battle-proven tips to survive any crisis and live another day. 

  • Discover how to control social media when things get tough. 

  • Buy your team time when the hard questions get asked.  

  • Overcome the biggest mistake companies make in a crisis. 

  • Learn how to easily “plug the holes’ in your current crisis plan.  

  • Understand how to win in the court of public opinion.

10:15 - 11:15 a.m.  

Avoiding a Flat Tire: Preventing Burnout and Financial Strain within Your Parking & Mobility Team 

Presenter: Lazetta Rainey Braxton, MBA, CFP®  

Session Description: 

Just like a sudden flat tire can disrupt a road trip, burnout and financial strain can stall your team's progress and derail your organization's success. This interactive session equips leaders with the tools and knowledge to proactively prevent these roadblocks. 

We'll delve into the causes and consequences of burnout and financial stress within the fast-paced parking and mobility industry. Leaders will gain valuable insights into identifying early warning signs in their team members, such as decreased productivity, withdrawal, or emotional outbursts. 

The session will then explore a toolbox of resources to promote mental and financial well-being among your team. Leaders will learn practical strategies to create open communication channels, delve into employee benefits options, and offer solutions that prioritize wellness.  By building a culture of support and understanding, you can empower your team to navigate challenges and reach their full potential. 

Objectives: 

  • Identify signs of burnout and financial strain in your parking and mobility team members. 

  • Explore resources and strategies to promote financial wellness within your organization. 

  • Develop best practices for creating a supportive work environment that fosters mental and emotional well-being for your team. 

10:15 - 11:15 a.m.

 

Public Private Partnerships in Parking Panel 

Moderator: Jason Schrieber, AICP, Stantec

Panelist: Alex Argudin, CAPP, Miami Parking Authority; Brooke Nelson, Town of West Hartford, Connecticut; Matt Nelson, City of Sioux Falls, South Dakota 

Session Description: To Be Announced

 

1:00 - 2:00 p.m.

 

Ignite Your Leadership Potential

Presenter: LTC Oakland McCulloch U.S. Army, Retired, Your Leadership Legacy 

Session Description: 

Retired Lieutenant Colonel Oakland McCulloch has more than 40 years of leadership experience in combat, peacekeeping operations, disaster relief...and in the board room. His “Ignite Your Leadership Potential" talk and book are based on his wealth of knowledge and lessons learned during his career as a leader. Oak highlights leadership principles that will benefit today's leaders and inspire the leaders of tomorrow. There is NO discussion of theory in this talk. We will discuss what every leader can do every day to improve their leadership skills and abilities. We will examine what it takes to become the leader you were meant to be – a servant leader. 

Objectives: 

  • What it means to be a servant leader. 

  • How to establish a winning culture. 

  • How to build effective and efficient teams. 

  • How to avoid the evils of micromanagement. 

  • What is and how to build 360-degree trust. 

  • How to become a better and decisive decision maker. 

  • The importance of a professional and leadership development program. 

  • The importance of Getting Results. 

1:00 - 2:00 p.m.

 

MAPS: A Program Exploring Career Pathways to Increase Employee Satisfaction and Retention   

Presenters: Shayna Hodges, Julia Crooks, Tanya Chotejaruchaiya, University of Maryland, College Park 

Session Description: 

The Department of Transportation Services (DOTS) at the University of Maryland is a dynamic, essential campus resource that provides transportation and parking to the University of Maryland community. They have approximately 400 staff members, composed of students, full-time and part-time staff. After review and discussion with staff about providing more professional development opportunities and improving retention, the Employee Engagement Team designed the MAPS program (Mentoring, Advising/Coaching, Professional Development and Skill Building). Participants of this program, which is open to all staff who have been with the department for at least one year, regardless of employment status or unit, are grouped and form a learning cohort. The cohort then completes a six-month training program that consists of one-on-one coaching sessions with a certified career coach, monthly training focused on various themes around personal/professional development, monthly group meetings to engage in meaningful discussion around training topics, and dedicated time to work on career growth activities. The cohort participants have varied widely in backgrounds, job titles, units, and more. The MAPS team works diligently to make nontraditional employee schedules work with the program design, careful not to exclude hopeful participants, and they also work closely with supervisors to ensure buy-in and support for participating employees. Their program is relatively new, starting in 2023, and has been well received and attended. Cohort participants form a bond and have continued to check in with one another regarding their professional development goals. The department hopes that by supporting employees' interests and aspirations, it will demonstrate a commitment to retaining and maintaining a talented and motivated workforce. 

Objectives: 

  • Learn how to increase proficiency among your team through a personalized career development plan, with the guidance of and support of a certified career coach and peer cohort discussions. 

  • Discover how to create training sessions focusing on growth mindset, effective communication, strengths assessments, and goal setting, allowing participants to explore their career goals and pathways for advancement within your organization.  

  • Learn to cultivate a supportive network of peers and mentors within your own work communities to encourage ongoing learning, self-reflection, collaboration, and professional growth. 

 

2:30 - 3:30 p.m.

 

Mentorship in Action: Lessons for a Successful Mentorship Experience  

Moderator: Roamy Valera, CAPP 

Panelists: Mike Simmons, CEO, TEZ Technology; Maggie Vercoe, Parking, Mobility, & Tech Professional; Peter Lange, Chief Operating Officer and Senior Vice President, and Debbie Lollar, CAPP, Associate Vice President, Transportation Services, Texas A & M University, College Station

Session Description: 

Mentorship is the vital process through which experienced individuals guide and support those less experienced in personal and professional development. It serves as a cornerstone for cultivating future leaders within organizations and can create strategic retention of valuable employees as well as be used in the rubric for succession planning. Effective mentorship fosters growth by providing guidance, feedback, and encouragement tailored to the mentee's needs and aspirations. 

This session engages three mentor/mentee pairings and examines how the relationships were born, how they developed, and how they have added value to both the lives and careers of both partners. We will hear from senior executives, directors, and C-Suite leaders about the power of mentorship and the impact that it has on those who have reached a pinnacle in their careers, as well as hearing from the leaders that they have mentored and how this program has benefitted the organization and has been used as a retention and succession planning tool. 

Objectives:  

  • Illustrate the Importance of Mentorship by learning about the various stages of mentorship and recognizing how each stage contributes to the growth, retention,  and development of future leaders within companies. 

  • Identifying Key Benefits in Mentorship: Identify the distinct personal and professional benefits received from mentoring from both the mentor and mentee perspective. 

  • Appreciating the Impact of Mentorship on Organizational Culture: Appreciate how mentorship initiatives contribute to shaping organizational culture. Describe how fostering a culture of mentorship and learning not only supports individual development but also strengthens the organization as a whole by fostering innovation, retention, and adaptability.  

6:00 – 7:30 p.m.

 

 

Game Night Mixer

Join us for an evening of drinks, apps, and friendly competition with some of your favorite games. Come dressed in your favorite sports team apparel.

 

Thursday, February 20, 2025

 

7:00 - 8:00 a.m.

 

 

Yoga on the Beach

 

9:00 - 10:00 a.m.

 

Equity-Minded Decision Making   

Presenter: Kenya Rutland, KJR Consulting 

Session Description: 

Developing an equity-minded organization requires a willingness and ability to implement initiatives that prioritize equity. Equity-minded leaders do not base their decisions on assumptions or stereotypes. They rely on research, evidence, and multiple input sources to guide decision-making.  

Objectives:  

  • During this presentation, leaders will learn strategies for embracing an equity-informed decision-making process.  

  • They will also learn how to clarify roles within the decision-making process to ensure adherence to an equity lens. 

10:30 - 11:30 a.m.

 

Paradigm-Inverting Operational Change Leadership 

Presenter: Perry H. Eggleston, Ramon Zavala; University of California, Davis 

Session Description: 

In 2021, UC Davis inverted the campus parking paradigm by introducing daily choice as its primary permitting system and limiting the issuance of long-term permits.  At the time, this was an experiment in sustainability that removed the sunk costs of a long-term permit, allowing the parker to choose their daily fee level or not to park on campus at all. The University community overwhelmingly adopted daily choice fees, where over 90% of the campus community chose daily choice over the expense of a long-term permit.  The community demanded we normalize this new system, which required inverting our operation to adjust for the unknown changes. The change process begins with the director communicating a vision to the department leadership team to collaborate on the goals and objectives for this significant change.  Department leadership operationalizes the vision guided by those goals and objectives and shares the implementation plan with the broader internal team. Continual internal ideation refines the plan in preparation for external introduction.  External stakeholder feedback introduces even more complexity to the change process, especially when the feedback is negative.   

As stakeholder concerns are addressed, leaders must remain flexible to make quick and informed adjustments.  While this flexibility facilitates external adoption, it creates more internal complexities as micro-operational changes often happen very quickly.  

Normalization of significant operational change can take years. With the many adjustments made during the planning and implementation, leaders must remain focused on the effort's goals and objectives. That requires constant reminders to the internal team and external stakeholders when confronted with change proposals that veer too far from what must be accomplished. Maintaining focus is most important for the overall success of any change process. 

Objectives:  

  • Learn how internal and external bidirectional communication is paramount during all new process implementation phases. Most important is the proper “translation” of negative customer feedback. 

  • Discover how major operational changes require extensive planning, which requires leaders to remain focused on the end goal and avoid getting lost “in the battle” during implementation. 

  • Understand that change leaders are nimble. Concessions will be made to improve the adoption of internal and external change. 

10:30 - 11:30 a.m.

 

Thinking About How We Think: Becoming Stronger Leaders Through Metacognition 

Presenter: Mo McCanna, SHRM-CP, Modii 

Session Description: 

We often talk about what strong leaders "do" because it is tangible, or about what they "are" because we can see these characteristics in practice. Strong leaders are open minded, empathetic, transparent, accountable, adaptable and innovative, yet we may overlook the mental process it takes for someone to exemplify these qualities and that, even as adults, we can strengthen them. In this session about metacognition, we’ll learn how being aware of and regulating our thinking (and ego!) can help us develop the characteristics to become the best collaborator and leader we can be. We’ll share simple principles and valuable resources to rewire our brains from negative, threat-based and defensive responses to self-awareness, curiosity and seeing opportunity in every mistake, piece of feedback or difficult conversation. Be kinder to ourselves and others through introspection, and see culture, engagement and business outcomes improve because of it. Themes will be drawn from The Four Agreements, Crucial Conversations, and other meaningful resources and quotes. 

Objectives:  

  • Recognize our baseline response to triggering situations. 

  • Practice self-reflection and reframe our thinking to separate perception from reality and make the most rational and empathetic decisions. 

  • Gather frameworks to help shift thinking and resources for continued practice and learning. 

Alejandra Argudin, CAPP

CEO, Miami Parking Authority

Alejandra “Alex” Argudin is the CEO of Miami Parking Authority (MPA). Alex is catalyzing the Authority’s transformation from a traditional parking organization to a forward-looking, multi-disciplinary entity. Under Alex’s stewardship, MPA embraces micro-mobility, fosters public-private partnerships, promotes digitalization and integration with smart-city technologies, and implements a corporate social responsibility program that engages diverse stakeholders. 

Lazetta Rainey Braxton, MBA, CFP®

Founder, Lazetta & Associates 

Lazetta is passionate about amplifying diversity, inclusion, equality and belonging in the financial planning profession, and does so through financial planning, public speaking, writing, consulting, and coaching. A sought-after financial expert, Lazetta delivers keynote presentations and workshops with both care and urgency that invite attendees to nurture and advance human capital. Through her consulting practice, Lazetta & Associates, she employs a “no fear, no shame zone” to help financial services firms nurture culturally aware and hospitable workplace environments that ignite innovation and allocate equity amongst their employees. 

Tanya Chotejaruchaiya

Talent Acquisition and Onboarding, University of Maryland, College Park

Tanya, a dynamic talent acquisition and employee engagement professional, leads transformative initiatives as the Talent Acquisition and Onboarding Coordinator at the University of Maryland's Department of Transportation Services. In this capacity, she employs a strategic recruitment approach to identify top talent and designs comprehensive onboarding strategies. Dedicated to creating a continuous learning, development and engaging culture, she strives to provide opportunities for employees to thrive professionally. Tanya earned her Bachelor of Science from the University of Delaware's Lerner College of Business and Economics.

Julia Crooks 

Training and Development Manager, University of Maryland, College Park 

Julia Crooks serves as the Training and Development Manager at the University of Maryland's Department of Transportation Services (DOTS).Her primary responsibilities involve the conception and execution of learning, growth, and engagement initiatives for over 400 staff and students. Julia is passionate about building community and connection at the workplace.She possesses a Bachelor of Arts in American Studies and a Masters of Science in Management, from the University of Maryland and has extensive experience in nonprofit administration and adult learning. 

Perry H. Eggleston, DPA, CAPP

Executive Director, University of California, Davis 

Dr. Perry H Eggleston has over 30 years of experience in the Transportation and Mobility Industry, where placing rectangles in polygons all while trying to understand human parking behavior was fascinating. He worked for organizations in Kentucky, New Jersey, Texas, California, Ohio, and Arizona. He is now the Executive Director for UC Davis Transportation Services. Dr. Eggleston earned his Doctorate of Public Administration, his Master’s in Public Administration, and a Bachelor’s in Criminal Justice. 

Shayna Hodges 

Associate Director of Organizational Development and Employee Engagement, University of Maryland, College Park 

Shayna Hodges is currently theAssociate Director of Organizational Development and Employee Engagement for the University of Maryland’s Department of Transportation Services (DOTS). In this role, she provides overall supervision, leadership, and direction for the functions and responsibilities of organizational development, talent acquisition, onboarding, offboarding, student recruitment, training and professional development, coaching, overall employee engagement, and internal communications. Herleadership aims to create a positive and inclusive culture that fosters employee satisfaction, development, and retention.Shayna holds a Bachelor of Science degree in Communications from Salisbury University, and Master’s degrees in Higher Education Administration and Industrial/Organizational Psychology. Shayna isalso a certified professional coach, accredited through the Co-Active Training Institute.

Anthony Huey, CSP®

President, Communicate Clearly 

Anthony Huey, CSP®, is a highly rated international speaker who offers session attendees’ pragmatic communications tools, tips and techniques they can use immediately. Anthony has presented more than 3,500 paid communications workshops, seminars and speeches in his career, and was named a Certified Speaking Professional (CSP) by The National Speakers Association, an honor awarded to less than 12% of its speakers worldwide. Anthony’s 25-year career includes tenures as a news reporter and senior editor, crisis management specialist, media relations consultant and executive speech coach. He owns Reputation Management, LLC, one of the nation’s leading communications training and crisis consulting companies. His past client work includes a wide variety of advertising, public relations and communications initiatives for hundreds of trade associations, municipalities and companies, including Nike, Victoria’s Secret, Eli Lilly, Nationwide Insurance, The Kroger Company, Procter & Gamble, and many more. Anthony holds a bachelor’s degree in journalism from Ohio State University. 

 

Mo McCanna,  SHRM-CP

HR & Business Manager, Modii 

Mo’s professional path has been far from straight and narrow! She is now Modii’s HR & Business Manager after careers in teaching, sustainable transportation and traffic safety advocacy and Big Tech. Her role combines this industry experience with a passion for serving a company’s most valuable asset, its people. Mo uses her strengths of Connectedness, Learner, Arranger, Relator and Empathy to support process improvement, coaching and culture-building to help create thriving businesses and great places to work. 

LTC Oakland McCulloch

U.S. Army, Retired, Your Leadership Legacy 

Retired Lieutenant Colonel Oakland McCulloch is an internationally recognized keynote speaker and the author of the 2021 release, “Your Leadership Legacy: Becoming the Leader You Were Meant to Be”. Both his leadership talk, and his book are based on his 40+ years of leadership experience in combat, peacekeeping operations, disaster relief operations and in the board room. Oak highlights principles that will benefit today’s leaders and inspire the leaders of tomorrow, in any profession and at any level of Leadership. 

Brooke Nelson, MBA, BSIE

Operations Manager, Town of West Hartford, Connecticut

Brooke Nelson is the Operations Manager with the Department of Public Works at the Town of West Hartford, overseeing enterprise funds like municipal parking. With a background in engineering and business administration, she explores emerging technologies to tackle municipal challenges. The Town of West Hartford has long embraced public-private partnerships (P3), which Brooke finds increasingly relevant today, especially regarding housing, curbside management, and climate change. She holds an MBA from Indiana Wesleyan University and a BS in Industrial Engineering from Purdue University. Beyond her work, Brooke serves on the New England Parking and Transportation Council board and organizes educational seminars for municipalities. She's also an avid runner and food enthusiast.

Matt Nelson

Public Parking & Utility Billing Manager, City of Sioux Falls, South Dakota

Matt Nelson has served as the Public Parking Manager for the City of Sioux Falls for over 16 years, overseeing parking operations and, more recently, adding billing operations for the city's water system—both of which are enterprise funds. In this role, he ensures the efficient management of public resources while supporting urban development initiatives. A former engineer officer in the U.S. Army, Matt brings strong leadership and strategic planning skills to his work. He holds a bachelor's degree in history from Pacific Lutheran University and an MBA from Colorado Technical University. In addition to his public service, Matt is an entrepreneur, managing a successful business. His diverse background in public administration, military service, and business management has allowed him to make a lasting impact on the Sioux Falls community, fostering innovation and growth in public infrastructure and essential services.

Kenya J. Rutland

Principal & Chief Enthusiasm Officer, KJR Consulting 

Kenya is a passionate and trustworthy consultant who increases the confidence, motivation, and performance of others. He is a persuasive facilitative leader who uses his keen business acumen to build commitment and accountability among staff at all levels of any organization. Kenya has 24 years of experience delivering results-oriented consulting and facilitation to a diverse client portfolio. He holds certifications in various learning and organizational development topics and continues to supplement these through his commitment to lifelong learning. He is also an avid golfer and a die-hard fan of the Yankees, 49ers, and Lakers. 

Ramon Zavala

University of California, Davis 

Ramon Zavala has served UC Davis’ Transportation Demand Manager since 2017 and prior to that held a similar position at UC Irvine, his alma mater. As a League of American Bicyclists certified instructor, Ramon’s passion is in transportation infrastructure and law and transitioning people away from drive-alone commutes. He’s such an advocate for the car-light life that he’s never had a driver’s license. 

ONE OCEAN RESORT & SPA

1 Ocean Blvd

Atlantic Beach, Florida 32233

 

Reservation Link: 2025 IPMI Leadership Summit

 

A block of guestrooms has been reserved at the negotiated rate of $214.00 per night single/double plus a $20.00 a night resort fee. This special rate is offered until January 27, 2025, or until the room block sells out. After this date, rooms are subject to availability at published rates and must be made by contacting the hotel directly.

 

Make reservations early, as rooms tend to sell out quickly. Call the hotel directly at 1.904.249.7402 to make a reservation or reserve your room online here. Be sure to mention International Parking & Mobility Institute to receive the Leadership Summit rate.  

 

IPMI will not reach out to solicit rooms. If you are contacted by a third-party company regarding hotel reservations, please ignore it and delete the message to avoid fraudulent scams.

* Registration open until 2/20/25 at 12:00 AM (EST)
Register Now
* Registration open until 2/20/25 at 12:00 AM (EST)
View All Sponsorships Book Your Hotel

For More Information:

Rita A. Pagan, DES

Rita A. Pagan, DES

DES

Vice President, Meetings & Conventions, International Parking & Mobility Institute

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(484)631-5296