2024 Leadership Summit
Education Program, Learning Objectives, and Speaker Details
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Concurrent Sessions10:15 – 11:15 a.m.Driving Improved Mental Health in the WorkplacePresenter: Andi Campbell, President, WellSpark HealthAddressing the topic of mental health continues to present a significant challenge for parking leaders. In this session, we will discuss where mental health fits in the wellness and wellbeing continuum and how leaders can more effectively help themselves and others. Expect to leave with a fresh perspective and a list of actionable ways to drive improved mental health at work. Attendees will:
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Dysfunction Junction: What's our Malfunction?Presenter: Cindy Campbell, International Parking & Mobility InstituteOffers 1 CAPP PointTeam dysfunction can be the Achilles heel of any organization. Some common indicators of a broken team include employees being unmotivated or unwilling to collaborate, the inability to complete projects on time, overall job dissatisfaction, and high employee turnover. Building and maintaining cohesive teams requires courage, discipline, and individual commitment. While team health is difficult to measure or quantify, it can determine the success of our collective efforts. It can also propel us to achieve great things – accomplishing tasks in less time, improved organizational reputation, greater individual job satisfaction, and reduced employee turnover. In this session, we will discuss some of the symptoms of a broken team and the steps we can take to encourage open communication, healthy conflict resolution, and modeling the behaviors we want our team members to emulate. Attendees will:
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Concurrent Sessions1:00 – 2:00 p.m.The Power of Parking and Social MediaPresented by: Meagan Camp, Owner, The Modern TakeOffers 1 CAPP PointSocial media for business is here to stay. After 25 years of creating a place for customers to connect with companies, the rapid integration of customer experience, new technologies, and platforms makes social media the most influential way to manage and protect your brand. Meagan Camp, owner and chief digital strategist of The Modern Take, will walk you through the current state of social media for business and help you align your business goals to the right platforms. Attendees will:
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Measure What Matters – The Power of Contemporary Goal SettingPresenter: Casey Jones, CAPP, PMP, FLASHOffers 1 CAPP PointAside from cultivating the appropriate workplace culture, there is nothing more important for leaders than ensuring that their organizations are pointing in the right direction. But the needle rarely points in the exact same direction for very long as external forces, opportunities and threats change the landscape and force constant yet strategic change. What tools exist to help leaders ensure their organizations move down the right path and know which fork to take next? Some organizations use Key Performance Indicators which provide the laser-focused metrics needed to monitor performance with precision. But high performing organizations likely need something more. In this session we’ll look at the objective and key results framework established by legendary venture capitalist John Doerr in Measure What Matters which details how Intel, Google, the Gates Foundation and other successful organizations stay on track and adjust when necessary. This method, known as Objectives and Key Results (OKR), fuel goal setting, engagement, and alignment within your team, while KPIs provide the laser-focused metrics needed to monitor performance with precision. OKRs provide a more powerful tool than KPIs and have proven to be the preferred way high performing organizations set, track and update ambitious, measurable and time-bound goals. Attendees will:
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2:30 - 3:30 p.m. to be announced |
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Thursday, February 29, 20249:00 - 10:00 a.m.Active Allyship: How Pronouns and Behavior Build BelongingPresenter: Kat Kibbens, CEO, Three Ears MediaOffers 1 CAPP PointNo one can thrive in a workplace where they don’t feel safe. Even in supportive company cultures, many transgender and gender non-conforming people still question their safety as they come out over and over to new teammates. The fear stops them from achieving their biggest goals. Building belonging helps companies and careers grow by allowing highly creative, talented people to work in a culture where anyone can have an impact. You'll learn how you build that belonging with actions during this session. People who have attended this session with non-binary, LGBTQIA+ speaker Katrina Kibben have said it helped them understand what pronouns mean to people and how to be a better ally by listening to real experiences. Attendees will leave this session with stories and actions they can take to be active allies for people in the LGBTQIA+ community:
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10:30 - 11:30 a.m.Expert Panel Discussion: Electrification, Workforce Development, and New Industry OpportunitiesHow can we proactively build and foster professional development and upskilling opportunities for our teams to develop a more flexible and resilient workforce? How can we take advantage of new opportunities in transportation electrification and other industry trends to operate more effectively? Find out how these organizations are leading the way to recruit, retain, and upskill staff who provide the requisite skills needed for parking operations as well as support evolving programs in mobility and new technology, including the new demands at the curb for mobility options and EVSE. Join us and explore how to move beyond the basics and transform your organization from the inside out. Moderator: Dwayne R. Norris is the Co-Founder & COO of Soulful Synergy, LLC.Through his work, Dwayne seeks to address systemic issues that affect disadvantaged communities by providing transformational services, designed to improve lives and create long-term, sustainable development. As Soulful Synergy COO, Dwayne is responsible for overseeing day-to-day operations, developing strategic partnerships and working with stakeholders to design programs that create impact in our community. Dwayne aids in the design of curated curricula for career advancement that encompass classroom training, hands-on vocational training, communication and soft skills training, financial literacy training, covered resume writing, and assistance with job placement and career advancement. Dwayne manages large-scale workforce development programs for government and privately funded institutions; engages community partners across the state of New York to re-design and implement training programs that have succeeded in training more than 6,000 people for careers in the green construction industry, clean energy industry, and security industry to name a few. |
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