Free Municipal Member Roundtable: Best Practices in Enforcement
Open to all IPMI members from cities and municipalities.
Best Practices in Enforcement: Safety, Technology, and More
Today's enforcement officers have a lot on their plate. Working with patrons (both the courteous and not-so-courteous) requires excellent communication and customer service skills as well as compassion, patience, creativity, and quick thinking -- and that's on a good day. During this roundtable, our moderators will lead participants in a discussion about enforcement, including ways to keep your staff safe, technology that can help them do their jobs more efficiently, and other best practices. Ask questions about your challenges, offer advice to others, or just listen to the discussion - the choice is yours!
About Our Moderators
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Lynne Lancaster, CAPP, is the Deputy Director of Parking for the City of Richmond, Virginia. She holds a master’s degree in Landscape Architecture with a concentration in Commercial Revitalization. She is responsible for the administration of the City’s towing operations and parking initiatives, which include enforcement, operations, and implementation of the special residential parking districts. Lynne is a member of Mid-Atlantic Parking & Transportation Association (MAPTA) and a past vice president of the Parking Association of the Virginias (PAV). |
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Mike Tudor, CAPP, is the Executive Director of the Parking Authority of River City (PARC), Inc. in Louisville, Kentucky where he has worked since 1997 within key off-street and on-street operational, management, and leadership roles. He has served as secretary and current President of the Midsouth Transportation and Parking Association (MSTPA) from 2015 to present. Mike holds an undergraduate degree from Cincinnati Christian University. |
Do you have questions or suggestions for the group? Email us to share your thoughts at membership@parking-mobility.org.
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