Shylah Hales, PTMP
PTMP
Regional Manager
Diamond Parking Services
Organizational Membership

Professional Bio
With over 13 years at Diamond Parking, Shylah has developed and managed municipal and hospital parking programs across various markets. Her notable projects include Pierce County’s County/City Building Parking Lots, the City of Kirkland On-Street Parking Program, and the CHI Franciscan Healthcare Hospital Campus Parking in Tacoma, WA.
Shylah has overseen numerous municipal contracts such as the University of Washington Tacoma Campus Parking, City of Bellevue On-Street Parking Enforcement, and King County Library Systems Parking Management. She began her tenure at Diamond Parking as the South Sound Operations Manager and, through successful expansion and program launches, was promoted to City Manager for the Bellevue/Eastside region. Most recently, she was promoted to oversee operations in the San Diego, CA region.
In addition to her professional achievements, Shylah is an active community volunteer, participating in beach and community cleanups.
Organization
Parent: Diamond Parking Services
9939 Jasper Avenue Suite 100 Edmonton, AB T5J 2W8 Canada
206.284.3100

Awards
2025 IPMI Professional Recognition Awards Professional Excellence Award, Leadership
Volunteer Work
Discover Pacific Beach Business Improvement District, Secretary of the Board
BeachFest Committee, Pacific Beach, San Diego- Chair
Education Development Committee, International Parking & Mobility Institute (IPMI)