Melissa D. Yates, CAPP


Senior Customer Experience Manager


Organizational Membership

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Professional Bio

Melissa Yates, CAPP, a 15-year veteran of the parking and mobility industry, Melissa served as the Access and Parking Manager for the City of Boulder, Colorado, providing overall leadership and management for daily operations, strategic planning, and policy guidance for both on- and off-street municipal parking programs, and assisted in mixed-use development implementation and administration. Melissa has experience in both small and large university parking and mobility environments, having been the Director of Parking at CU Boulder, and Parking Manager at the University of Denver. She holds a bachelor’s degree in economics and received her CAPP certification in 2010. She is currently a Field Operations Manager with Flash handing enterprise accounts.


Parent: FLASH

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Field Operations

2022-2024 IPMI Volunteer

State & Regional Association Liaison, Awards & Recognition: Awards of Excellence