Fundamentals of Parking & Mobility - NEW!

Level - Foundational

About the Course:

Parking, transportation and mobility is an exciting profession that touches nearly everyone’s lives daily. This course is a foundation level course that will introduce topics such as customer service, communication, planning, parking regulations, enforcement and compliance, maintenance, sustainability and technology.  
This course is a perfect way to acquaint newly-hired parking and mobility professionals to the industry. Once all the modules are completed the end of course assessment appears. Those who score 70 percent or better on the assessment receive completion certificates.

At the completion of this course you will be able to:

1.    Explain parking management
2.    Identify strategies for delivering good customer service and effective communication methods.
3.    Cite characteristics and goals of an effective enforcement program as well as tools used by enforcement officers.
4.    List steps in the parking and mobility industry that promote sustainability efforts.
5.    Distinguish between factors that contribute to the deterioration of a parking facility.

Course Credits: 2 Certification Point

Time to complete: About 2 hours (Self-paced: Start, stop, exit, and return at any time. Course is available for one year from date of purchase.)

Thinking of applying to become a PTMP? Successful completion of this course earns 1 point towards the professional development portion of the PTMP Certification application requirements or 1 point on the PTMP Recertification Guidelines, Program Type 5.

Click here to learn about the eLearning system Browser and supported platforms requirements .

Questions? Need assistance? Contact professionaldevelopment@parking-mobility.org.